▦CRM foundations
Your CRM set up around how you actually sell. Clean records, stages everyone reads the same way, one owner per deal, and a short guide so new hires know where things go.
- Clean, deduplicated contact and company records
- Pipeline stages with a plain definition of each
- A short guide to what each field means and who owns it
⇄Tool integrations
Your enrichment, outbound, form and calendar tools feeding the CRM instead of sitting beside it. Data moves the way you agreed, and you hear about it when something breaks. Which tools are in scope is settled with you up front.
- A map of which tool updates which field
- Working connections, tested with your real records
- Alerts and a fix-it guide for the usual failures
⑂Lead qualification and routing
Each new lead is enriched in Clay, checked against your fit criteria, and handed to the right salesperson with the research attached. Nobody sorts a spreadsheet to work out who should call.
- Clay enrichment that writes fit and context back to the CRM
- Assignment rules by territory, segment or source
- A follow-up task created for every assigned lead
◴Pipeline visibility
Reports built on the same stage definitions your team uses, so the number in the meeting matches the number in the CRM. See where deals sit, where they stall and who owns them.
- Pipeline and stage conversion views by team and owner
- Stuck deal and missing next step reports
- A one-page note on what each number counts